Outage in Wisely
Tableau Reporting errors
Minor
January 05, 2026 - Started about 2 months ago
Official incident page
Official incident page
Incident Report
We are currently investigating an issue with our Tableau reporting functionality (tableau.olo.com). Clients may experience intermittent errors when attempting to access reports.
Components affected
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Latest Updates ( sorted recent to last )
MONITORING
about 1 month ago - at 01/12/2026 02:32PM
We have deployed a fix for this issue, and Tableau reporting is now functioning as expected. We are continuing to monitor platform behavior to ensure full resolution.
IDENTIFIED
about 2 months ago - at 01/07/2026 01:54PM
As part of remediation for this issue, we will be performing a further emergency maintenance to our Tableau service 1/7/2026 12:00 - 12:30 ET. Tableau may not be accessible for up to 30 minutes during this window.
IDENTIFIED
about 2 months ago - at 01/06/2026 05:35PM
We are aware of ongoing errors when trying to access certain reports in Tableau, and are continuing to work on on a fix for this issue.
IDENTIFIED
about 2 months ago - at 01/06/2026 12:53AM
The previously communicated maintenance to our Tableau service is over-running, and is currently expect to complete by 22:00 ET. The service may continue to be unavailable until that time.
IDENTIFIED
about 2 months ago - at 01/05/2026 05:33PM
As part of remediation for this issue, we will be performing an emergency maintenance to our Tableau service 12/5/2025, 18:00 - 20:00 ET. Tableau may not be accessible for up to 2 hours during this window.
INVESTIGATING
about 2 months ago - at 01/05/2026 03:51PM
We are currently investigating an issue with our Tableau reporting functionality (tableau.olo.com). Clients may experience intermittent errors when attempting to access reports.
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