Outage in Wistia

Media encoding is currently delayed

Resolved Minor
February 16, 2024 - Started almost 2 years ago - Lasted about 1 hour

Incident Report

We're investigating delays in encoding for media.
Components affected
Wistia Encoding

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Latest Updates ( sorted recent to last )
INVESTIGATING almost 2 years ago - at 02/16/2024 06:54PM

We're investigating delays in encoding for media.

IDENTIFIED almost 2 years ago - at 02/16/2024 07:04PM

We've identified a fix, and are working to restore service to media encoding.

MONITORING almost 2 years ago - at 02/16/2024 07:41PM

We've implemented a fix and encoding service should be fully restored for new uploads and recordings. We are working through the process of encoding all previously-stuck medias.

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