Outage in Wistia

Some events may fail to go live

Resolved Major
June 16, 2025 - Started about 21 hours ago - Lasted 16 minutes

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Outage Details

Scope* One of our third-party services is experiencing issues and it is affecting our live streamsEffect* Some events may appear to go live, but the audience view will not show the stream* Some events may end on their ownWorkarounds* No workarounds at this time other than starting a new eventNext steps* We are working with our provider and trying to find workarounds for our events to go live as expected.* We will report any updates.
Components affected
Wistia Live
Latest Updates ( sorted recent to last )
IDENTIFIED about 21 hours ago - at 06/16/2025 09:32PM

Scope* One of our third-party services is experiencing issues and it is affecting our live streamsEffect* Some events may appear to go live, but the audience view will not show the stream* Some events may end on their ownWorkarounds* No workarounds at this time other than starting a new eventNext steps* We are working with our provider and trying to find workarounds for our events to go live as expected.* We will report any updates.

IDENTIFIED about 21 hours ago - at 06/16/2025 09:37PM

We are continuing to work on a fix for this incident. The scope extends to all new and existing non pre-recorded events. There are still no workarounds at this time.

MONITORING about 21 hours ago - at 06/16/2025 09:43PM

We implemented a fix and are currently monitoring the result.

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