Outage in WithSecure

Significant delays in WithSecure Elements Detection and Response

Resolved Major
December 10, 2024 - Started 11 days ago - Lasted 6 days
Official incident page

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Outage Details

We are currently experiencing significant delays in WithSecure Elements Detection and Response. We have already deployed a solution. We can see that the queues are being processed faster, but it will take some time to clear the backlog. Please follow this incident for further updates.
Components affected
WithSecure Detection Cloud WithSecure Portal
Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 12/16/2024 12:16PM

This incident has been resolved.

MONITORING 10 days ago - at 12/11/2024 04:08PM

Issue is now resolved, all backlogs are cleared, and it is now back working as normal. We will continue to monitor the situation.

IDENTIFIED 11 days ago - at 12/11/2024 07:57AM

The queues are clearing quickly, and we anticipate that the system will be back to normal in the next few hours.

IDENTIFIED 11 days ago - at 12/10/2024 06:48PM

We are currently experiencing significant delays in WithSecure Elements Detection and Response.
We have already deployed a solution. We can see that the queues are now being process at nominal delay, but it will take some time to clear the backlog.

Please follow this incident for further updates.

INVESTIGATING 11 days ago - at 12/10/2024 02:43PM

We are currently experiencing significant delays in WithSecure Elements Detection and Response.
We have already deployed a solution.
We can see that the queues are being processed faster, but it will take some time to clear the backlog.
Please follow this incident for further updates.

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