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Outage in WithSecure

Provisioning API is returning 503 Back-end server is at capacity error

Resolved Major
February 09, 2026 - Started 28 days ago - Lasted about 4 hours
Official incident page

Incident Report

Currently Provisioning API is returning "503 Back-end server is at capacity" error. Visible effects of this is that partners cannot issue new license/change subscription/get license information via Provisioning API.

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Latest Updates ( sorted recent to last )
RESOLVED 28 days ago - at 02/10/2026 07:00AM

The issue has been solved.

IDENTIFIED 28 days ago - at 02/10/2026 06:49AM

A mitigation was implemented. Checking the solution.

INVESTIGATING 28 days ago - at 02/10/2026 03:44AM

Currently Provisioning API is returning "503 Back-end server is at capacity" error. Visible effects of this is that partners cannot issue new license/change subscription/get license information via Provisioning API.

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