Outage in Wix

PayPal Payments Processing Issue

Resolved Major
October 16, 2025 - Started 3 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are investigating this issue and Paypal has confirmed the issue is on their side
Components affected
Wix Third-Party Payment Providers

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 10/16/2025 05:00PM

This incident has been resolved.

MONITORING 3 days ago - at 10/16/2025 04:47PM

We are continuing to monitor for any further issues.

MONITORING 3 days ago - at 10/16/2025 04:47PM

The issue appears resolved. We are monitoring.

IDENTIFIED 3 days ago - at 10/16/2025 04:30PM

We've identified issues with PayPal due to a technical issue on PayPal side.
Please contact PayPal directly for additional assistance with the issue.

IDENTIFIED 3 days ago - at 10/16/2025 04:16PM

We've identified issues with PayPal due to a technical issue on PayPal side.
Please contact PayPal directly for additional assistance with the issue.

IDENTIFIED 3 days ago - at 10/16/2025 04:00PM

We've identified issues with PayPal due to a technical issue on PayPal's side.
Please contact PayPal directly for additional assistance with the issue.

IDENTIFIED 3 days ago - at 10/16/2025 03:45PM

We've identified issues with PayPal due to a technical issue on PayPal's side.
Please contact PayPal directly for additional assistance with the issue.

IDENTIFIED 3 days ago - at 10/16/2025 03:32PM

We've identified issues with PayPal due to a technical issue on PayPal side.
Please contact PayPal directly for additional assistance with the issue.

INVESTIGATING 3 days ago - at 10/16/2025 03:29PM

We are investigating this issue and Paypal has confirmed the issue is on their side

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