Performance Issues on Adsolut cloud for Kmo

The issue has been resolved and the production environment is fully operational again. We will continue to monitor the situation.

We have identified the root cause of the issue and significantly increased processing capacity. We are closely monitoring the situation and are seeing a positive impact from the measures taken. It will still take time for all delayed processing to be completed. We continue to closely monitor the situation and will share further updates via this status page. Thank you for your patience and understanding.

We are currently experiencing intermittent performance issues on Adsolut KMO Cloud, which may result in slower response times, connectivity issues, and delays in document processing. Our technical team is actively investigating the situation and working on a solution. We will provide further updates via this status page. Thank you for your patience and understanding.

There are occasional delays today in the forwarding of documents and new data. The technical team is working to analyse and investigate this issue in order to resolve it. We will keep you updated on further developments via this status page.

We opted for a different solution then communicated before so there would be minimal impact on our products
We are implementing the solution as we speak and will update shortly.

A fix has been implemented and the Adsolut Cloud Kmo environment works again as expected. However, actions taken by the customer since the start of this issue until the implemented fix, will be processed over the weekend.

Due to the underlying technical aspects of this issue, some actions taken in other applications have been impacted as well.
These will also be processed over the weekend.

The source of the issue is identified and we are working on a fix to resolve this issue

On Friday 04/09/2026, at 10:00, some customers may notice slower response times or intermittent connectivity on Adsolut KMO Cloud. We’re actively investigating and will keep you updated. We’ll provide an update shortly. Thank you for your patience.