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Outage in Wolters Kluwer Belgium

Authentication issues for new users (permissions, licenses)

Resolved Minor
October 30, 2026 - Started 16 days ago - Lasted about 1 hour
Official incident page

Incident Report

On 30/10/2026, at 14:35, New customers/users are experiencing issues with permissions, changing access of products and renewing licenses. The impacted applications and systems are : Adsolut PT, E-invoicing, Adsolut Betaalopdrachten, Mobile Apps, API Connectivity, CCH Accounting There is no impact on the products itself for existing users to use the applications. Our team is investigating and working to resolve this as quickly as possible. Thank you for your patience.

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Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 10/30/2026 02:29PM

The issue was resolved on 30/10/2026 at 15:25. Thank you for your patience.

INVESTIGATING 16 days ago - at 10/30/2026 01:46PM

On 30/10/2026, at 14:35, New customers/users are experiencing issues with permissions, changing access of products and renewing licenses.
The impacted applications and systems are : Adsolut PT, E-invoicing, Adsolut Betaalopdrachten, Mobile Apps, API Connectivity, CCH Accounting
There is no impact on the products itself for existing users to use the applications. Our team is investigating and working to resolve this as quickly as possible. Thank you for your patience.

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