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Outage in Wolters Kluwer Belgium

Authentication issues for new users (permissions, licenses)

Resolved Minor
November 02, 2026 - Started 14 days ago - Lasted about 4 hours
Official incident page

Incident Report

On 02/11/2026, at 11:30, New customers/users are experiencing issues with permissions, changing access of products and renewing licenses. The impacted applications and systems are : Adsolut PT, E-invoicing, Adsolut Betaalopdrachten, Mobile Apps, API Connectivity, CCH Accounting There is no impact on the products itself for existing users to use the applications. Our team is investigating and working to resolve this as quickly as possible. Thank you for your patience.

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Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 11/02/2026 02:40PM

The issue was resolved on 02/11/2026 at 15:25. Thank you for your patience.

MONITORING 13 days ago - at 11/02/2026 01:58PM

On 02/11/2026, at 14:15, we have identified the cause of the issue and implemented a fix that is being monitored. We apologise for any inconvenience caused and thank you for your patience.

IDENTIFIED 14 days ago - at 11/02/2026 10:34AM

On 02/11/2026, at 11:30, New customers/users are experiencing issues with permissions, changing access of products and renewing licenses.
The impacted applications and systems are : Adsolut PT, E-invoicing, Adsolut Betaalopdrachten, Mobile Apps, API Connectivity, CCH Accounting
There is no impact on the products itself for existing users to use the applications. Our team is investigating and working to resolve this as quickly as possible. Thank you for your patience.

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