Outage in Wordsmith
Some customers experience issues with Wordsmith assistant replies in chat
Resolved Minor
May 06, 2025 - Started 12 months ago
- Lasted about 15 hours
Incident Report
We are looking into the issue with some customer experiencing errors while accessing chats that contain files.
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Latest Updates ( sorted recent to last )
MONITORING
12 months ago - at 05/06/2025 08:52PM
The issue has been identified and mitigated. We are monitoring recovery.
INVESTIGATING
12 months ago - at 05/06/2025 08:03PM
We are looking into the issue with some customer experiencing errors while accessing chats that contain files.
Latest Wordsmith outages
Partial outage in the US region - 4 days ago
Slow responses on chat - 7 days ago
Errors loading app.wordsmith.ai website - 18 days ago
Some users experiencing delayed responses in chat - 20 days ago
Document conversion issues - 20 days ago
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