Check if Wordsmith is down, official outages, user-reported issues, and outages map.
Wordsmith is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
 
    IsDown has tracked 9 incidents since started monitoring Wordsmith status in May 2025. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Wordsmith outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration | 
|---|---|---|
| Oct 29, 2025 01:54 PM EDT | 
                                              
                                                Major
                                              
                                             Our Word add-in is currently experiencing a service disruption and is not responding. This issue ...
                                             | about 2 hours | 
| Oct 27, 2025 10:51 AM EDT | 
                                              
                                                Minor
                                              
                                             We are seeing the issue with slack bot not responding to channel messages for some customers. Dir...
                                             | about 1 hour | 
| Oct 21, 2025 04:10 PM EDT | 
                                              
                                                Minor
                                              
                                             Users may not be able to access Wordsmith, our engineers are actively investigating the issue.
                                             | about 13 hours | 
| Jul 16, 2025 05:42 AM EDT | 
                                              
                                                Minor
                                              
                                             We are seeing some issues for customers creating new workspaces and getting source documents inde...
                                             | 8 days | 
| Jul 08, 2025 11:01 AM EDT | 
                                              
                                                Minor
                                              
                                             We’re currently experiencing service disruptions stemming from an issue with one of our third-par...
                                             | about 1 hour | 
| Jul 08, 2025 04:52 AM EDT | 
                                              
                                                Minor
                                              
                                             Some customers are experiencing issues using Wordsmith. We are investigating
                                             | about 5 hours | 
| Jun 12, 2025 03:08 PM EDT | 
                                              
                                                Minor
                                              
                                             Our AI application is experiencing significant functionality issues due to an ongoing outage affe...
                                             | about 3 hours | 
| May 14, 2025 04:06 AM EDT | 
                                              
                                                Minor
                                              
                                             Some of our customers experience issues with Zendesk ticket processing
                                             | 4 days | 
| May 06, 2025 04:03 PM EDT | 
                                              
                                                Minor
                                              
                                             We are looking into the issue with some customer experiencing errors while accessing chats that c...
                                             | about 15 hours | 
 
    See what users are saying about Wordsmith issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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| Component | Status | 
|---|---|
| LLM providers | OK | 
| Slack App | OK | 
| Website | OK | 
| Zendesk Integration | OK | 
Wordsmith is a content generation tool that integrates with websites, LLM providers, Slack, and Zendesk to automate and enhance text creation.
Monitoring Wordsmith since May 2025
Tracking 4 Wordsmith services and regions
9 incidents in 2025
IsDown is a status page aggregator that monitors if Wordsmith and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Wordsmith, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Wordsmith (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Wordsmith's 4 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Wordsmith and other services.
 
            IsDown checks Wordsmith official status page for major/minor outages or downtimes. A major outage is when Wordsmith experiences a critical issue that severely affects one or more services/regions. A minor incident is when Wordsmith experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Wordsmith outage, we send you an alert and update your dashboard and status page.
Wordsmith and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Wordsmith status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors Wordsmith and all their 4 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Wordsmith but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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                        Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Wordsmith and other services.
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                        IsDown integrates with 20+ tools. Connect the status of Wordsmith and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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                        Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Wordsmith down?'
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                        While Downdetector relies on user-submitted reports to detect Wordsmith outages, IsDown monitors Wordsmith's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |   | Downdetector | 
|---|---|---|
| Official Wordsmith status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Wordsmith in a single dashboard. | ||
| Instant Wordsmith outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Wordsmith official status and user-reported issues. | ||
| Maintenance feed for Wordsmith | ||
| Granular alerts filtering by Wordsmith components and regions. | 
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Wordsmith isn't down. You can check Wordsmith status and incident details on the top of the page. IsDown continuously monitors Wordsmith official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Wordsmith is currently operational. You can check Wordsmith status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Wordsmith being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Wordsmith official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Wordsmith last outage was on October 29, 2025 with the title "Word Add-in Service Disruption due to Critical Azure Network Availability Issues"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Wordsmith and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Wordsmith is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Wordsmith's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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