Outage in Wordsmith

Some customers are experiencing issues using Wordsmith

Resolved Minor
July 08, 2025 - Started 18 days ago - Lasted about 5 hours

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Outage Details

Some customers are experiencing issues using Wordsmith. We are investigating
Latest Updates ( sorted recent to last )
MONITORING 18 days ago - at 07/08/2025 10:20AM

We have identified issue and mitigated it. We are monitoring the status now.

INVESTIGATING 18 days ago - at 07/08/2025 08:52AM

Some customers are experiencing issues using Wordsmith. We are investigating

Latest Wordsmith outages

Workspace indexing issues - 10 days ago
Service disruption due to third-party provider issue - 18 days ago
Web search not working - about 1 month ago
Zendesk ticket processing issues - 2 months ago
Some customers experience issues with Wordsmith assistant replies in chat - 3 months ago

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