Outage in Wordsmith
Slack bot is not responding to channel messages
Resolved Minor
October 27, 2025 - Started 4 days ago
- Lasted about 1 hour
Incident Report
We are seeing the issue with slack bot not responding to channel messages for some customers. Direct messages and @ mentions seem unaffected.
We are investigating issue right now, please use @ mention to get the answer from the bot in the meantime.
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Latest Updates ( sorted recent to last )
IDENTIFIED
4 days ago - at 10/27/2025 03:16PM
The issue has been identified, fix is incoming.
INVESTIGATING
4 days ago - at 10/27/2025 02:51PM
We are seeing the issue with slack bot not responding to channel messages for some customers. Direct messages and @ mentions seem unaffected.
We are investigating issue right now, please use @ mention to get the answer from the bot in the meantime.
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