Outage in Workato

API Platform and Job Execution - Delays

Resolved Minor
December 06, 2023 - Started almost 2 years ago - Lasted about 6 hours
Official incident page

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Outage Details

We are currently investigating an incident affecting Workato API Platform recipes with lookup tables. Customers might experience delays processing API Platform requests. We will provide additional information as soon as it becomes available.
Components affected
Workato Recipe job execution Workato API gateway
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 12/06/2023 12:38PM

This incident has been resolved.

MONITORING almost 2 years ago - at 12/06/2023 11:51AM

We continue to see improvement and backlogs being processed. We will continue to monitor for any further issues.

MONITORING almost 2 years ago - at 12/06/2023 11:15AM

Our team has taken steps to remediate the incident and is seeing improvement. We are continuing to monitor for any additional impact.

IDENTIFIED almost 2 years ago - at 12/06/2023 10:49AM

We have identified the underlying cause of the incident and we are working to take remediating steps. We will provide more updates shortly.

INVESTIGATING almost 2 years ago - at 12/06/2023 08:26AM

We are continuing to investigate the issue which is causing delays in processing API requests and recipe job execution. We will provide additional information as soon as it becomes available.

INVESTIGATING almost 2 years ago - at 12/06/2023 06:32AM

We are currently investigating an incident affecting Workato API Platform recipes with lookup tables. Customers might experience delays processing API Platform requests. We will provide additional information as soon as it becomes available.

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