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Outage in Workato

Developer API GET /api/recipes actions failing with 500 errors

Resolved Major
October 02, 2025 - Started 7 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are aware that customers with incomplete recipes (no triggers specified) are experiencing HTTP 500 errors when calling the GET /api/recipes developer API endpoint. We have identified the underlying cause of the incident and we are working to take remediating steps. We will provide more updates shortly. As a workaround, such recipes can be modified or removed if they are no longer necessary.

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 10/02/2025 01:44PM

After further monitoring, this issue is now considered resolved and customers should no longer experience . Failed jobs may be repeated as needed. If you continue to experience any issues, please contact Workato Support at support.workato.com.

MONITORING 7 months ago - at 10/02/2025 11:34AM

Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.

IDENTIFIED 7 months ago - at 10/02/2025 09:23AM

We are continuing to work on a fix for this issue.

IDENTIFIED 7 months ago - at 10/02/2025 09:22AM

We are aware that customers with incomplete recipes (no triggers specified) are experiencing HTTP 500 errors when calling the GET /api/recipes developer API endpoint. We have identified the underlying cause of the incident and we are working to take remediating steps. We will provide more updates shortly. As a workaround, such recipes can be modified or removed if they are no longer necessary.

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