Outage in Workato

Webhook Processing Delays

Resolved Minor
September 11, 2024 - Started 3 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an incident affecting webhook processing. Customers may observe delays in job creation in recipes with real-time triggers. We will provide additional information as soon as it becomes available.
Components affected
Workato Webhook ingestion
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/11/2024 10:12PM

After further monitoring, this incident is now considered resolved. Workato platform has been restored to full functionality. If you continue to experience any issues, please contact Workato Support at support.workato.com

MONITORING 3 months ago - at 09/11/2024 10:06PM

Our team has taken steps to remediate the incident and is seeing improvement. We are continuing to monitor for any additional impact.

IDENTIFIED 3 months ago - at 09/11/2024 09:20PM

We have identified the underlying cause of the incident and are working to take remediating steps. We will provide more updates shortly.

INVESTIGATING 3 months ago - at 09/11/2024 09:04PM

We are currently investigating an incident affecting webhook processing. Customers may observe delays in job creation in recipes with real-time triggers. We will provide additional information as soon as it becomes available.

Latest Workato outages

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External chat service degradation - about 2 months ago
Webhook Performance Degradation - about 2 months ago

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