Outage in Workato

Event Streams Errors

Resolved Minor
February 05, 2025 - Started 2 months ago - Lasted about 5 hours
Official incident page

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Outage Details

We are currently investigating an issue affecting Event Streams. Recipes with Event Streams' New Message trigger or New Batch of Messages trigger may be experiencing errors. We will provide additional information as soon as it becomes available.
Components affected
Workato Recipe job execution
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/05/2025 06:30AM

After further monitoring, the issue is now considered resolved. Customers should no longer experience trigger errors with recipes using Event Stream triggers. Recipes previously stopped due to 60 consecutive trigger errors may need to be cloned and restarted. If you continue to experience any issues or require further assistance, please contact Workato Support at support.workato.com.

MONITORING 2 months ago - at 02/05/2025 05:25AM

Our team has taken steps to remediate the issue and is seeing improvement. Customers with recipes that use Event Streams triggers may be required to clone and restart their recipes if they have stopped after 60 consecutive trigger errors. We are continuing to monitor the issue.

INVESTIGATING 2 months ago - at 02/05/2025 03:09AM

We are continuing to investigate and will provide additional information as soon as it is available.

INVESTIGATING 2 months ago - at 02/05/2025 01:46AM

We are currently investigating an issue affecting Event Streams. Recipes with Event Streams' New Message trigger or New Batch of Messages trigger may be experiencing errors. We will provide additional information as soon as it becomes available.

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