Outage in Workato
Database Connectors Performance Degradation
Resolved MinorIncident Report
We have identified an issue affecting our platform. Customers may observe database connector actions failing with the error message "Timed out reading data from server". We have identified the underlying cause of the issue, and we are working to take remediation steps. We will provide more updates soon.
Components affected
Workato Recipe job executionNeed to monitor Workato outages?
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/10/2025 04:44PM
After further monitoring, this issue is now considered resolved, and customers should no longer experience "Timed out reading data from server" errors. Failed jobs may be repeated as needed. If you continue to experience any issues, please contact Workato Support at support.workato.com.
MONITORING
6 months ago - at 10/10/2025 04:26PM
Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.
IDENTIFIED
6 months ago - at 10/10/2025 03:27PM
We have identified an issue affecting our platform. Customers may observe database connector actions failing with the error message "Timed out reading data from server". We have identified the underlying cause of the issue, and we are working to take remediation steps. We will provide more updates soon.
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