Outage in Workato
Chat Support Unavailable
Resolved MinorIncident Report
We're experiencing issues with our chat support where the chat interface is stuck on loading and not appearing. This is due to an ongoing incident with our chat provider, Intercom. Our team is monitoring the situation closely. In the meantime, you can reach our support team via support@workato.com or via our ticket portal https://support.workato.com/. We'll update you as soon as chat support is restored.
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Latest Updates ( sorted recent to last )
RESOLVED
28 days ago - at 10/20/2025 09:40AM
The issue has been resolved. Chat support is now loading and operating normally. Thank you for your patience.
IDENTIFIED
28 days ago - at 10/20/2025 07:19AM
We're experiencing issues with our chat support where the chat interface is stuck on loading and not appearing. This is due to an ongoing incident with our chat provider, Intercom. Our team is monitoring the situation closely. In the meantime, you can reach our support team via support@workato.com or via our ticket portal https://support.workato.com/. We'll update you as soon as chat support is restored.
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