Outage in Workato
Chat Support Unavailable
Resolved MinorIncident Report
We're experiencing issues with our chat support where the chat interface is stuck on loading and not appearing. This is due to an ongoing incident with our chat provider, Intercom. Our team is monitoring the situation closely. In the meantime, you can reach our support team via support@workato.com or via our ticket portal https://support.workato.com/. We'll update you as soon as chat support is restored.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 hours ago - at 10/20/2025 09:40AM
The issue has been resolved. Chat support is now loading and operating normally. Thank you for your patience.
IDENTIFIED
about 5 hours ago - at 10/20/2025 07:19AM
We're experiencing issues with our chat support where the chat interface is stuck on loading and not appearing. This is due to an ongoing incident with our chat provider, Intercom. Our team is monitoring the situation closely. In the meantime, you can reach our support team via support@workato.com or via our ticket portal https://support.workato.com/. We'll update you as soon as chat support is restored.
Latest Workato outages
On going Incident - about 5 hours ago
External chat service Issue - 4 days ago
Database Connectors Performance Degradation - 10 days ago
Workato Genies Service Degradation - 12 days ago
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