Outage in Workato

Workato Go Search Issues

Resolved Minor

December 19, 2025 - Started about 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are investigating an issue impacting Workato Go Search. Customers may observe search results not being returned. We will share additional information as soon as it is available.

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Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 12/19/2025 07:20PM

After further monitoring, this issue is now considered resolved. Customers may now be able to resume indexing their data sources, and search requests should return results successfully. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.

MONITORING about 2 months ago - at 12/19/2025 07:02PM

Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor performance as it recovers.

INVESTIGATING about 2 months ago - at 12/19/2025 06:34PM

We are continuing to investigate the issue. Customers may observe document indexing failures in addition to issues with searching for existing documentation. We will share additional information as soon as it is available.

INVESTIGATING about 2 months ago - at 12/19/2025 05:50PM

We are investigating an issue impacting Workato Go Search. Customers may observe search results not being returned. We will share additional information as soon as it is available.

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