Outage in Workato

Go Search and Indexing Issues

Resolved Minor
December 19, 2025 - Started 22 days ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating an issue impacting Workato Go's Search and Indexing. Customers may observe search results not being returned and documents not being indexed. We will share additional information as soon as it is available.

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Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 12/20/2025 01:07AM

After further monitoring, this issue is now considered resolved. Customers may now be able to resume indexing their data sources, and searches should be successful. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.

MONITORING 22 days ago - at 12/20/2025 12:52AM

Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor performance as it recovers.

INVESTIGATING 22 days ago - at 12/19/2025 11:40PM

We are investigating an issue impacting Workato Go's Search and Indexing. Customers may observe search results not being returned and documents not being indexed. We will share additional information as soon as it is available.

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