Outage in Workato

Workato Go Indexing Issues

Resolved Major
December 20, 2025 - Started 21 days ago - Lasted about 19 hours
Official incident page

Incident Report

We have identified the underlying cause of an issue impacting Workato Go's Search and Indexing. Customers may observe new documents not being indexed. We will share additional information as soon as it is available.

Need to monitor Workato outages?

One place to monitor all your cloud vendors.
Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED 20 days ago - at 12/21/2025 11:42AM

After further monitoring, this issue is now considered resolved. Documents affected during the incident will be automatically indexed. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.

MONITORING 21 days ago - at 12/21/2025 12:40AM

We have temporarily slowed down document indexing to stabilize search functionality while we implement a permanent fix. Existing documents will remain searchable. We will share additional information as soon as it is available.

IDENTIFIED 21 days ago - at 12/20/2025 04:15PM

We have identified the underlying cause of an issue impacting Workato Go's Search and Indexing. Customers may observe new documents not being indexed. We will share additional information as soon as it is available.

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5350 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook