Outage in Workato
Workato Go Indexing Issues
Resolved MajorIncident Report
We have identified the underlying cause of an issue impacting Workato Go's Search and Indexing. Customers may observe new documents not being indexed. We will share additional information as soon as it is available.
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 12/21/2025 11:42AM
After further monitoring, this issue is now considered resolved. Documents affected during the incident will be automatically indexed. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.
MONITORING
4 months ago - at 12/21/2025 12:40AM
We have temporarily slowed down document indexing to stabilize search functionality while we implement a permanent fix. Existing documents will remain searchable. We will share additional information as soon as it is available.
IDENTIFIED
4 months ago - at 12/20/2025 04:15PM
We have identified the underlying cause of an issue impacting Workato Go's Search and Indexing. Customers may observe new documents not being indexed. We will share additional information as soon as it is available.
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