Outage in Workato
Support Chat Performance Degradation
Resolved MinorIncident Report
Our external service provider for Support Chat is experiencing degradation. As a result, customers attempting to access live chat may see only a loading screen. We will share additional information as soon as it is available.
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Latest Updates ( sorted recent to last )
RESOLVED
24 days ago - at 01/09/2026 09:16PM
Our external service provider for Support Chat has deployed a fix, and this issue is now considered resolved. Customers can now use the live chat for assistance. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.
INVESTIGATING
24 days ago - at 01/09/2026 08:49PM
Our external service provider for Support Chat is experiencing degradation. As a result, customers attempting to access live chat may see only a loading screen. We will share additional information as soon as it is available.
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