Outage in Workato
Workato Genie Performance Degradation
Resolved MinorIncident Report
We are investigating an issue impacting Workato Genies. We will share additional information as soon as it is available.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 01/14/2026 07:59PM
After further monitoring, this issue is now considered resolved. Customers should now receive responses from Workato Genies when starting or resuming a conversation. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.
MONITORING
1 day ago - at 01/14/2026 07:35PM
Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.
INVESTIGATING
1 day ago - at 01/14/2026 06:39PM
We are investigating an issue impacting Workato Genies. We will share additional information as soon as it is available.
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