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Outage in Workato

Database Connectors Connector Errors

Resolved Minor
January 29, 2026 - Started 4 days ago - Lasted about 3 hours
Official incident page

Incident Report

We have identified an issue affecting our database connectors. Customers may observe database connector actions/triggers failing with the error message "502 Bad Gateway". We are actively working on remediation steps. We will share additional information as soon as it is available.

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 01/29/2026 04:59PM

After further monitoring, this issue is now considered resolved, and customers should no longer experience "502 Bad Gateway" errors. Failed jobs may be repeated as needed. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.

MONITORING 4 days ago - at 01/29/2026 04:34PM

Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.

IDENTIFIED 4 days ago - at 01/29/2026 02:17PM

We have identified an issue affecting our database connectors. Customers may observe database connector actions/triggers failing with the error message "502 Bad Gateway". We are actively working on remediation steps. We will share additional information as soon as it is available.

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