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Outage in Workato

Workato Services Degradation

Resolved Minor
February 10, 2026 - Started 2 days ago - Lasted about 2 hours
Official incident page

Incident Report

We have identified the underlying cause of the issue affecting Workato services and are actively working on remediation. Customers may observe job failures with "Internal Error" messages, job processing delays due to missing polls, API platform request errors, and failures when starting recipes.
Components affected
Workato Workbot for Slack Workato Recipe job execution

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 02/10/2026 11:47PM

After further monitoring, this issue is now considered resolved. Any jobs that failed during this incident may be repeated if required. Please contact Workato Support (https://support.workato.com) or your assigned CSM if you have any questions or require assistance regarding this event.

MONITORING 2 days ago - at 02/10/2026 10:36PM

Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.

IDENTIFIED 2 days ago - at 02/10/2026 09:33PM

We have identified the underlying cause of the issue affecting Workato services and are actively working on remediation. Customers may observe job failures with "Internal Error" messages, job processing delays due to missing polls, API platform request errors, and failures when starting recipes.

Latest Workato outages

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Support Chat Performance Degradation - about 1 month ago

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