Outage in Workato
Database Connectors Connector Errors
Resolved MajorIncident Report
Summary AI Generated
Workato experienced a major incident affecting database connectors, causing actions and triggers to fail with "502 Bad Gateway" errors. The issue impacted customers' database connector functionality for 2.2 hours. The problem was resolved through remediation steps, and customers were advised to retry any failed jobs as needed.
We have identified an issue affecting our database connectors. Customers may observe database connector actions/triggers failing with the error message "502 Bad Gateway". We are actively working on remediation steps. We will share additional information as soon as it is available.
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Latest Updates ( sorted recent to last )
RESOLVED
about 13 hours ago - at 04/17/2026 04:46PM
After further monitoring, this issue is now considered resolved, and customers should no longer experience "502 Bad Gateway" errors. Failed jobs may be repeated as needed. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.
MONITORING
about 14 hours ago - at 04/17/2026 03:32PM
Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.
INVESTIGATING
about 15 hours ago - at 04/17/2026 02:38PM
We have identified an issue affecting our database connectors. Customers may observe database connector actions/triggers failing with the error message "502 Bad Gateway". We are actively working on remediation steps. We will share additional information as soon as it is available.
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