Workato experienced a ~2-hour incident affecting SQL Transformations, during which customers encountered communication errors ("Data source 'Output file': Communication Error: error sending request for url:") and processing delays. The team identified the root cause and applied remediation steps, observing gradual platform recovery. The issue was fully resolved with no further impact to SQL Transformations.
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After further monitoring, this issue is now considered resolved. Customers should no longer encounter "Data source 'Output file': Communication Error: error sending request for url:" or experience delays when running SQL Transformations. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.
Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.
We have identified the underlying cause of the issue and are actively working on remediation.
We are continuing to investigate this issue.
We are investigating an issue impacting SQL Transformations. Customers may encounter "Data source 'Output file': Communication Error: error sending request for url:" or experience delays when running SQL Transformations. We will share additional information as soon as it is available.
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