Outage in Workato
Issues with AI by Workato
Resolved MinorIncident Report
Summary AI Generated
Workato experienced a 9-hour minor incident affecting the "Analyze image" action in AI by Workato, causing errors and recipe failures for impacted customers. The root cause was identified and a fix was deployed to resolve the issue. Customers who experienced failures can rerun affected jobs.
We are investigating an issue impacting AI by Workato. Customers may encounter errors or recipe failures when using the "Analyse image" action. We will share additional information as soon as it is available.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 10/14/2026 09:14PM
This issue is now considered resolved. A fix has been deployed for the Analyze image action in AI by Workato. Customers who encountered errors with this action may rerun failed jobs as needed. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.
IDENTIFIED
2 days ago - at 10/14/2026 03:20PM
We have identified the underlying cause of the issue and are actively working on remediation.
INVESTIGATING
2 days ago - at 10/14/2026 12:12PM
We are investigating an issue impacting AI by Workato. Customers may encounter errors or recipe failures when using the "Analyse image" action. We will share additional information as soon as it is available.
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