Outage in Workiva

Latency with documents/spreadsheets/presentations

Resolved Minor
April 09, 2024 - Started 9 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently observing latency with documents, spreadsheets, and presentations and are working to remediate.. We will provide an update as soon as possible.
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 04/09/2024 05:34PM

Between 9:00 am and 11:00 am CDT, customers may have observed latency editing documents, spreadsheets and presentations. This issue has been resolved and all systems are operating normally. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

MONITORING 9 months ago - at 04/09/2024 04:51PM

Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

INVESTIGATING 9 months ago - at 04/09/2024 04:03PM

We are currently observing latency with documents, spreadsheets, and presentations and are working to remediate.. We will provide an update as soon as possible.

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