Outage in Workiva

Intermittent issues with customers performing actions in Workiva Production - US

Resolved Major
July 29, 2024 - Started 5 months ago - Lasted about 5 hours
Official incident page

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Outage Details

We're seeing intermittent issues with customers performing actions in the platform. Customers who hit the issue will hit an error saying "Sorry, something went wrong and we couldn't save your most recent changes. Refresh to continue editing."
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 07/29/2024 05:35PM

Between approximately 4:05 AM CT to 7:58 AM CST, we experienced an issue with an internal platform service that caused intermittent problems for some users. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

MONITORING 5 months ago - at 07/29/2024 02:09PM

Recovery is currently being observed, we continue to monitor the situation.

INVESTIGATING 5 months ago - at 07/29/2024 12:53PM

We're seeing intermittent issues with customers performing actions in the platform. Customers who hit the issue will hit an error saying "Sorry, something went wrong and we couldn't save your most recent changes. Refresh to continue editing."

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