Is Workiva Down?

This page shows the live Workiva status so you can confirm in seconds if Workiva is down.

Workiva current status

Updated a few minutes ago

Workiva is operational

IsDown pulls data from the official status page every few minutes and collects user-reported Workiva issues.
Refresh the page to see the latest updates.

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Workiva user-reported issues in the last 24 hours

This chart displays the number of user-reported Workiva problems over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.

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Workiva outage history

IsDown has tracked 199 incidents since started monitoring Workiva downtimes in August 2021. We are also collecting data from 4000+ services, and normalize the data to give you a clear picture of the impact of the outage.

  • Apr 17 2025
    Users unable to access the platform - app.wdesk.com

    22 days ago · lasted about 3 hours

    We are currently investigating reports that users are unable to access the Workiva Platform US Prod (app.wdesk.com) environment. We will provide an update as soon as possible.

  • Apr 17 2025
    US Production failing to load

    22 days ago · lasted 30 minutes

    We have a widespread unexpected behaviour with US Prod failing to load as expected. Customers are seeing, "The Workiva Platform is temporarily unavailable"

  • Apr 15 2025
    Users unable to access the platform - apac.wdesk.com

    24 days ago · lasted about 17 hours

    We are currently investigating reports that users are unable to access apac.wdesk.com. We will provide an update as soon as possible.

  • Mar 28 2025
    SEC Filings stuck in "Retrieving status"

    about 1 month ago · lasted 3 days

    We have received multiple reports that filings are being processed very slowly and staying in 'retrieving status' for extended periods of time. Filers should refrain from attempting to file again as it we are observing that in most instances the f...

  • Feb 18 2025
    Exports failing

    3 months ago · lasted about 1 hour

    We are currently investigating reports that US Production users are experiencing issues with imports and exports failing. Initial investigation indicates that the issue is affecting PDF and DOCX exports as well as XBRL generations. We will provi...

  • Aug 2021 ...
    IsDown started monitoring Workiva status

    We've tracked and collected 199 incidents since started monitoring Workiva status

Sign up and check all outage history

Latest user comments about Workiva issues

  • K

    Kevin

    Unable to login into site. Site temporarily unavailable

  • N

    Nina

    Displaying message that workiva is down and to check back later

  • R

    Rebecca

    will not load at all, getting error: The Workiva Platform is temporarily unavailable"

  • J

    Jake

    Won’t load and says service is unavailable

  • K

    Kathy

    Says the site is temporarily unavailable and to check back soon.

  • M

    Mike

    Cannot access, message saying the platform is currently unavailable.

  • R

    RG

    Requests experience is not working and will not load any requests or details

  • H

    Heather

    Workiva documents are blank

  • F

    Floris

    Workiva documents are showing blank

  • F

    Finn

    Next Generation Wdesk

    we have tried to reset the SSO cert however since I created a new SSO cert in azure no one is able to log in to upload the new cert. We have tried a password reset but it will not let us login still.

Workiva outages in the last 30 days

Number of Incidents

3 issues

Last incident

22 days ago

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Having problems with Workiva? What can you do?

  1. First, stay calm.

    • We know it's stressful when Workiva is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.

  2. Make a quick evaluation of the impact of the Workiva outage

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Workiva already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Workiva status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.

  3. Communicate with your team and users quickly

    • If Workiva is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.

  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.

  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.

  6. Did Workiva recover?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.

  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
    • Vendors usually publish post-mortem analysis reports, so keep an eye on their social media channels and website for more information.

  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by aggregating and monitoring all dependencies status and alerting you if they are having issues. Create status pages to communicate with your team and users.

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Want to be informed about Workiva status changes?

IsDown offers an easy way to monitor Workiva with maximum flexibility

Major Outages Notifications

IsDown monitors Workiva for major outages. A major outage is when Workiva experiences a critical issue that severely affects one or more services/regions. When Workiva marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Workiva status page for minor outages. A minor outage is when Workiva experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Workiva status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Workiva publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Workiva and all their 41 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Workiva and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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Frequently Asked Questions

Is Workiva down today?

Workiva isn't down. You can check Workiva status and incident details on the top of the page. IsDown continuously monitors Workiva official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Workiva status?

Workiva is currently operational. You can check Workiva status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Workiva outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Workiva slow today?

Currently there's no report of Workiva being slow. Check on the top of the page if there are any reported problems by other users.

How are Workiva outages detected?

IsDown monitors the Workiva official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Workiva outage?

Workiva last outage was on April 17, 2025 with the title "Users unable to access the platform - app.wdesk.com"

Workiva not working for you? How do I know if Workiva is down?

How can I check Workiva status and outages?

Why use IsDown to monitor Workiva instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Workiva and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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