Outage in Workiva

Users unable to access the platform - app.wdesk.com

Resolved Major
April 17, 2025 - Started 7 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating reports that users are unable to access the Workiva Platform US Prod (app.wdesk.com) environment. We will provide an update as soon as possible.

Need to monitor Workiva outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 04/17/2025 04:25PM

On Thursday 4/17/25, Workiva experienced a disruption which caused users to not be able to access US-Prod. Reports show the Workiva platform is operational. However, if you continue to experience issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

MONITORING 7 months ago - at 04/17/2025 01:58PM

Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

INVESTIGATING 7 months ago - at 04/17/2025 01:30PM

We are currently investigating reports that users are unable to access the Workiva Platform US Prod (app.wdesk.com) environment. We will provide an update as soon as possible.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook