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Outage in Workiva

Microsoft Exchange delayed email delivery

Resolved Minor
January 22, 2026 - Started 3 months ago - Lasted about 11 hours
Official incident page

Incident Report

Notice: We are currently tracking a Microsoft service disruption that is delaying email delivery for some users utilizing Microsoft Exchange. This is an issue on the Microsoft-side, and they are working on a resolution. Please check status.cloud.microsoft for live updates or to subscribe for updates.

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 01/23/2026 09:09AM

Between 22nd Jan to 23rd Jan, we experienced Microsoft service disruption that is delaying email delivery for some users utilizing Microsoft Exchange. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

MONITORING 3 months ago - at 01/23/2026 08:55AM

Notice: We are seeing recovery based on Microsoft’s service status page, and email delivery is beginning to resume for affected users utilizing Microsoft Exchange. Microsoft has indicated that the underlying issue is resolving. We will continue to monitor closely and provide further updates if needed. Please refer to status.cloud.microsoft for the latest information.

IDENTIFIED 3 months ago - at 01/22/2026 10:18PM

Notice: We are currently tracking a Microsoft service disruption that is delaying email delivery for some users utilizing Microsoft Exchange. This is an issue on the Microsoft-side, and they are working on a resolution. Please check status.cloud.microsoft for live updates or to subscribe for updates.

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