Outage in Workiva
Workiva email task links failing to open for users
Resolved MinorIncident Report
Summary AI Generated
Workiva experienced a 1.2-hour incident where users across all regions (app.wdesk, eu.wdesk, apac.wdesk) were unable to open tasks directly via email links. As a workaround, users could still access their tasks by logging into the Workiva Platform first before clicking the email link. The issue was resolved within approximately 1.2 hours, as confirmed by Workiva monitoring.
We are currently investigating reports that users are unable to open tasks via email Links. Users can still access their tasks by logging into the Workiva Platform, then clicking the email link. We will provide an update as soon as possible.
*This issue is impacting users on app.wdesk | eu.wdesk | apac.wdesk
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Latest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 10/15/2026 05:42PM
Workiva monitoring shows that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support, 1-800-706-6526, or one of our international toll-free numbers.
INVESTIGATING
16 days ago - at 10/15/2026 04:38PM
We are currently investigating reports that users are unable to open tasks via email Links. Users can still access their tasks by logging into the Workiva Platform, then clicking the email link. We will provide an update as soon as possible.
*This issue is impacting users on app.wdesk | eu.wdesk | apac.wdesk
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