Outage in WorkOS

Delayed Webhook Deliveries

Resolved Major
January 02, 2026 - Started 10 days ago - Lasted about 18 hours
Official incident page

Incident Report

We are investigating delays in webhook event delivery affecting some webhook event types. Directory Sync and Magic Auth code functionality are operating normally and are not impacted.

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Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 01/03/2026 02:20PM

Webhook delivery latencies have returned to normal levels. Please contact support if you are still experiencing delays.

MONITORING 10 days ago - at 01/03/2026 02:10AM

Our team is actively monitoring webhook processing and we're seeing steady progress as our increased processing capacity takes effect. The backlog of pending webhooks is decreasing, and we expect continued improvement over the next several hours.

IDENTIFIED 10 days ago - at 01/03/2026 01:03AM

We've identified the issue causing webhook delivery delays and have increased processing capacity.

INVESTIGATING 10 days ago - at 01/02/2026 08:48PM

We are investigating delays in webhook event delivery affecting some webhook event types.
Directory Sync and Magic Auth code functionality are operating normally and are not impacted.

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