Outage in WorkOS
Email delivery delays
Resolved MajorIncident Report
Summary AI Generated
WorkOS experienced email delivery delays for customers without custom domains due to an upstream service provider issue. The incident lasted 1.5 hours, affecting email sending between 2:50pm and 5:18pm PT. The email provider scaled up resources to process the backlog, and all delayed messages were successfully delivered once service was restored.
Email delivery for customers without custom domains is delayed due to an issue with our upstream service provider.
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 06/05/2026 12:49AM
The backlog of messages have been sent and system performance has returned to its expected state. Sending delays occurred between 2:50pm – 5:18pm PT.
MONITORING
9 days ago - at 06/05/2026 12:34AM
Email delivery has recovered. We're continuing to monitor.
IDENTIFIED
9 days ago - at 06/05/2026 12:08AM
Our email provider is continuing to work through the backlog and has scaled up to speed up the process.
IDENTIFIED
9 days ago - at 06/04/2026 11:22PM
Email delivery for customers without custom domains is delayed due to an issue with our upstream service provider.
Latest WorkOS outages
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Webhook delivery delays - 25 days ago
OIDC Errors - about 1 month ago
Emails being delivered with empty copy - about 1 month ago
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