Outage in WorkOS
Degraded performance for Directory Provisioning for Authkit
Resolved MinorIncident Report
Summary AI Generated
WorkOS experienced degraded Directory Provisioning performance for AuthKit over approximately 55 hours, affecting directories created before June 22 at 21:36 UTC. An underlying issue caused provisioning delays and user record synchronization to fall behind for these older directories, while newly created directories remained unaffected. The root cause was identified and corrected on June 24, with all out-of-sync user records fully restored by June 25.
We are seeing a delay in Directory Provisioning for Authkit, for any directories created before June 22, 21:36:17 UTC. Any directories created after this time are working as expected.
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Latest Updates ( sorted recent to last )
RESOLVED
25 days ago - at 06/25/2026 05:12AM
The remaining out-of-sync user records are now back in sync.
MONITORING
25 days ago - at 06/25/2026 03:29AM
Synchronization has continued to catch up. We are continuing to monitor the few out of sync changes that are remaining.
MONITORING
25 days ago - at 06/25/2026 12:09AM
Provisioning has caught up for user creation, and new directory activity is syncing normally. We are still working through and monitoring the remaining synchronization catch-up, which is not yet fully complete. Another update to follow.
IDENTIFIED
26 days ago - at 06/24/2026 05:37PM
We have corrected the affected directories, and they are back to a provisioning status.
IDENTIFIED
26 days ago - at 06/24/2026 04:47PM
The underlying issue that has lead to a delay in provisioning has been identified, and a fix is being prepared
INVESTIGATING
26 days ago - at 06/24/2026 04:44PM
We are seeing a delay in Directory Provisioning for Authkit, for any directories created before June 22, 21:36:17 UTC. Any directories created after this time are working as expected.
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