Outage in WorkRamp

Some Emails Aren't Being Sent from the Platform

Resolved Minor
December 29, 2022 - Started almost 2 years ago - Lasted about 9 hours
Official incident page

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Outage Details

Some emails, such as report CSVs, assignment emails, password reset emails, aren't being sent out from the platform.
Components affected
WorkRamp Email
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 12/30/2022 12:37AM

This incident has been resolved.

MONITORING almost 2 years ago - at 12/30/2022 12:09AM

A fix for this has been implemented and we are monitoring the results.

IDENTIFIED almost 2 years ago - at 12/30/2022 12:07AM

Our backend team has identified the issue and are working on a fix for this.

INVESTIGATING almost 2 years ago - at 12/30/2022 12:01AM

Some emails, such as report CSVs, assignment emails, password reset emails, aren't being sent out from the platform.

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