Outage in WorkRamp

Platform Outage

Resolved Major
October 31, 2023 - Started almost 2 years ago - Lasted 12 minutes
Official incident page

Incident Report

Users are currently seeing a generic "Sorry, an error occurred." message when trying to access any WorkRamp pages.
Components affected
WorkRamp Internal Application WorkRamp Academies (External Application)

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 10/31/2023 09:46PM

The error is now resolved and all systems are functional.

IDENTIFIED almost 2 years ago - at 10/31/2023 09:39PM

WorkRamp pages are loading again but we are still identifying the cause of the original error.

INVESTIGATING almost 2 years ago - at 10/31/2023 09:37PM

Users are currently seeing a generic "Sorry, an error occurred." message when trying to access any WorkRamp pages.

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Site Outage - 4 days ago
SCORM Module Completion Status Delays - 23 days ago
Analytics Studio Outage Caused by Omni Analytics - about 1 month ago
Platform Degraded Performance - about 2 months ago
EU Reporting Errors - 2 months ago

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