Outage in Workspot

PaaS Provider issue impacting Agent communications with Workspot Cloud

Resolved Minor
April 22, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating the following issues: 1. Control and Watch may not show telemetry data (i.e. CPU, Memory, RTT) 2. Gateways may show offline status in Control and Watch. Users can still connect as normal and are not impacted.
Components affected
Workspot Cloud
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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/22/2024 10:37PM

This incident has been resolved.

INVESTIGATING over 1 year ago - at 04/22/2024 09:44PM

We are currently investigating the following issues:
1. Control and Watch may not show telemetry data (i.e. CPU, Memory, RTT)
2. Gateways may show offline status in Control and Watch.

Users can still connect as normal and are not impacted.

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