Outage in Workspot

AWS Operational Issues - No Impact - Workspot is closely monitoring the situation

Minor
October 20, 2025 - Started 4 days ago
Official incident page

Incident Report

We would like to inform you that Amazon Web Services (AWS) has been experiencing some operational issues. At this time, there is no operational impact to Workspot customers or services. Our engineering and operations teams are closely monitoring the situation to ensure continued stability and performance across all Workspot systems. In the event of any changes or potential service impact, we will provide timely updates. Latest Updates from AWS: --> Increased Error Rates and Latencies Oct 20 10:03 AM PDT: We continue to apply mitigation steps for network load balancer health and recovering connectivity for most AWS services. Lambda is experiencing function invocation errors because an internal subsystem was impacted by the network load balancer health checks. We are taking steps to recover this internal Lambda system. For EC2 launch instance failures, we are in the process of validating a fix and will deploy to the first AZ as soon as we have confidence we can do so safely. We will provide an update by 10:45 AM PDT. Oct 20 9:13 AM PDT: We have taken additional mitigation steps to aid the recovery of the underlying internal subsystem responsible for monitoring the health of our network load balancers and are now seeing connectivity and API recovery for AWS services. We have also identified and are applying next steps to mitigate throttling of new EC2 instance launches. We will provide an update by 10:00 AM PDT. Link --> https://health.aws.amazon.com/health/status We will continue to monitor the situation and provide updates as necessary. Thank you for your patience and cooperation.
Components affected
Workspot Cloud

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Latest Updates ( sorted recent to last )
MONITORING 4 days ago - at 10/20/2025 05:11PM

We would like to inform you that Amazon Web Services (AWS) has been experiencing some operational issues. At this time, there is no operational impact to Workspot customers or services.

Our engineering and operations teams are closely monitoring the situation to ensure continued stability and performance across all Workspot systems. In the event of any changes or potential service impact, we will provide timely updates.

Latest Updates from AWS:

--> Increased Error Rates and Latencies
Oct 20 10:03 AM PDT: We continue to apply mitigation steps for network load balancer health and recovering connectivity for most AWS services. Lambda is experiencing function invocation errors because an internal subsystem was impacted by the network load balancer health checks. We are taking steps to recover this internal Lambda system. For EC2 launch instance failures, we are in the process of validating a fix and will deploy to the first AZ as soon as we have confidence we can do so safely. We will provide an update by 10:45 AM PDT.

Oct 20 9:13 AM PDT: We have taken additional mitigation steps to aid the recovery of the underlying internal subsystem responsible for monitoring the health of our network load balancers and are now seeing connectivity and API recovery for AWS services. We have also identified and are applying next steps to mitigate throttling of new EC2 instance launches. We will provide an update by 10:00 AM PDT.

Link --> https://health.aws.amazon.com/health/status

We will continue to monitor the situation and provide updates as necessary. Thank you for your patience and cooperation.

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