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Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via iDeal on 05/11/2025 between 18:19 and 18:32 CET.
We confirm that as of 18:32 CET on 05/11/2025, normal service has been resumed and your customers will now be able to make payments normally.
We also confirm that the issue has an external responsibility (independent of Worldline).
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
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