Outage in Worldline
3-D Secure Authentication partially unavailable
Resolved MinorIncident Report
We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 15:07 CET (13/03/2026).
This issue results in a number of transactions receiving a status 0 (Incomplete/invalid) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.
A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.
We appreciate your understanding of the matter.
Components affected
Worldline Worldline FlexCheckout Worldline Ecommerce Payment Pages Worldline Batch transaction processing Worldline e-Terminal Worldline Back Office Ogone Worldline DirectLink API'sNeed to monitor Worldline outages?
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Latest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 03/13/2026 05:09PM
Please be informed that a perturbation impacting 3-D Secure authentication occurred on13/03/2026 between 15:07 and 17:13 CET.
As a result, during this time frame, some of your customers may have received an error message and their transaction may have ended in a status 0 (incomplete/invalid).
Depending on your account configuration:
- your customers may have returned to the previous page to reattempt the payment with a different payment method or
- the transaction may have been processed without 3-D Secure.
IDENTIFIED
16 days ago - at 03/13/2026 03:04PM
We would like to inform you about an ongoing technical issue impacting 3-D Secure authentication as from 15:07 CET (13/03/2026).
This issue results in a number of transactions receiving a status 0 (Incomplete/invalid) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check.
A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly.
We appreciate your understanding of the matter.
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