Outage in Worldline

Merchant Portal Back Office perturbation

Resolved Minor

October 06, 2025 - Started 6 months ago - Lasted about 5 hours
Official incident page

Incident Report

Please be informed that we have observed temporary perturbations with accessing the Worldline WLOP Merchant Portal. Rest assured that our technical teams are working hard to restore the service to normal operating conditions. An update will be provided shortly. We sincerely regret any potential inconvenience and appreciate your understanding and patience.

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Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 10/07/2025 07:39AM

Please be informed that we have experienced perturbations with accessing our Merchant Portal today, 07/10/2025 as from 03:30 CEST.

We are pleased to announce that the system returned to normal operating conditions at 08:49 CEST.

We sincerely regret for any potential inconvenience and appreciate your understanding of the matter.

INVESTIGATING 6 months ago - at 10/07/2025 02:46AM

Please be informed that we have observed temporary perturbations with accessing the Worldline WLOP Merchant Portal.

Rest assured that our technical teams are working hard to restore the service to normal operating conditions.

An update will be provided shortly.

We sincerely regret any potential inconvenience and appreciate your understanding and patience.

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