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Outage in Worldline

Service with some acquirers restored

Resolved Minor
June 30, 2025 - Started 10 months ago - Lasted less than a minute
Official incident page

Incident Report

Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via Société Générale, CIC Banque and BNP Paribas Today, (30/06/2025) between 09:28 and 09:46 CEST. We confirm that as of 09:46 CEST Today, (30/06/2025), normal service has been resumed and your customers will now be able to make payments normally. We also confirm that the issue has an external responsibility (independent of Worldline).

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RESOLVED 10 months ago - at 06/30/2025 08:09AM

Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via Société Générale, CIC Banque and BNP Paribas Today, (30/06/2025) between 09:28 and 09:46 CEST.

We confirm that as of 09:46 CEST Today, (30/06/2025), normal service has been resumed and your customers will now be able to make payments normally.

We also confirm that the issue has an external responsibility (independent of Worldline).

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