Outage in Wyng

Issues with Experiences using reward codes

Resolved Minor
November 18, 2024 - Started about 1 year ago - Lasted about 3 hours
Official incident page

Incident Report

Some users are encountering issues with Experiences using reward codes. Users may be unable to save edits to Experiences with reward codes, or the save action may be slow. Live experiences using code validation or unique code distribution may perform slowly. We are investigating.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 11/18/2024 05:09PM

The incident has been resolved.

MONITORING about 1 year ago - at 11/18/2024 03:18PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 year ago - at 11/18/2024 02:06PM

Some users are encountering issues with Experiences using reward codes. Users may be unable to save edits to Experiences with reward codes, or the save action may be slow. Live experiences using code validation or unique code distribution may perform slowly. We are investigating.

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