Outage in Wyng

Issues with Experiences using reward codes

Resolved Minor
November 18, 2024 - Started about 1 month ago - Lasted about 3 hours
Official incident page

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Outage Details

Some users are encountering issues with Experiences using reward codes. Users may be unable to save edits to Experiences with reward codes, or the save action may be slow. Live experiences using code validation or unique code distribution may perform slowly. We are investigating.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/18/2024 05:09PM

The incident has been resolved.

MONITORING about 1 month ago - at 11/18/2024 03:18PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 11/18/2024 02:06PM

Some users are encountering issues with Experiences using reward codes. Users may be unable to save edits to Experiences with reward codes, or the save action may be slow. Live experiences using code validation or unique code distribution may perform slowly. We are investigating.

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