Delays in processing integration data flows

The backlogs in processing integration data flows have been cleared, and processing times have returned to normal. We are continuing to actively monitor.

We have identified the root cause of the backlog and are continuing to monitor it. Users will notice more integration transactions in Pending state, and delays of up to 10 hours between data collection and delivery of data to their external system or API. No data is at risk, and excluding the delay, all events are being processed normally. We will post again on a change in status.

We are seeing delays in processing integration data flows outbound from Wyng to external systems. Users may notice more integration transactions in a Pending state, and longer elapsed times between data collection by an experience and the delivery of that data to their external system or API. Data collection and storage are not impacted, and are operating normally. We are investigating.