Outage in Xactus

Delayed response times within Xactus360

Resolved Major
September 24, 2024 - Started 3 months ago - Lasted about 20 hours
Official incident page

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Outage Details

We're currently experiencing delayed response times within some functions of Xactus360. Our engineering team is implementing a fix.
Components affected
Xactus 360
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/25/2024 02:22PM

This incident has been resolved.

MONITORING 3 months ago - at 09/24/2024 08:08PM

Our engineering team has re-enabled the "Recent Orders" function and is monitoring the platform to ensure performance remains within acceptable levels.

IDENTIFIED 3 months ago - at 09/24/2024 07:09PM

Performance has returned to acceptable levels. Our engineers have disabled the "Recent Orders" function for the time being while a more permanent fix is implemented. Orders Search remains operational, however.

IDENTIFIED 3 months ago - at 09/24/2024 06:45PM

We're currently experiencing delayed response times within some functions of Xactus360. Our engineering team is implementing a fix.

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