Outage in Xactus
Elevated Experian Latency and Error Rate
Resolved MinorIncident Report
Xactus is experiencing elevated latency and errors with credit requests sent to Experian. These requests are being retried successfully. We have contacted Experian and are investigating the issue.
Components affected
Xactus ExperianNeed to monitor Xactus outages?
One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Try IsDown risk-free
14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED
26 days ago - at 09/29/2025 07:07PM
This incident has been resolved. Requests to Experian that received an error response during the incident window have been resubmitted by Xactus.
MONITORING
26 days ago - at 09/29/2025 05:57PM
Experian latency and error rate have returned to normal. We are continuing to monitor the situation.
INVESTIGATING
26 days ago - at 09/29/2025 05:07PM
Experian confirmed their services are experiencing degradation and Experian is investigating the cause.
INVESTIGATING
26 days ago - at 09/29/2025 03:36PM
Xactus is experiencing elevated latency and errors with credit requests sent to Experian. These requests are being retried successfully. We have contacted Experian and are investigating the issue.
Latest Xactus outages
Experian Credit Pull Failures - 5 days ago
FraudX Reports - 17 days ago
Equifax Credit Pull Errors - 17 days ago
Government shutdown - 24 days ago
Refresh Reports in Encompass - 30 days ago
The Status Page Aggregator Built for IT Teams
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4522 services available
Integrations with
